Support & service

How can we help?

Real humans, weekdays 8a–6p Arizona time. Pick the path that fits and we'll take it from there.

App & scenes help

Trouble with scenes, schedules, zones, or a single bulb? Start with the FAQ, or email us and we’ll walk you through it.

Browse the FAQ

Install service & repair

Issues with a recent install — a dark section, a loose run? Your local certified dealer knows your house and is the fastest fix. We’ll route you if you need their contact.

Email support

Warranty & claims

Your install is backed by a transferable warranty. For a claim, include the install date, the address, and what failed so we can move quickly.

Start a warranty email

Selling your home?

Your warranty and app account transfer to the new owner. Tell us the closing date and we’ll help hand the system over and get them set up.

Email about a transfer

Or email us directly

Homeowners

App or install questions

Scenes, schedules, a single bulb, or transferring your account to a new owner — email us and we'll get back within one business day.

Email support
Dealers

Portal, orders, warranty

Help with the dealer portal, product orders, warranty claims, or training content? Same inbox — we'll route to the right team.

Email dealer support

Typical response time: within 1 business day. Urgent warranty or safety issues are prioritized.

Ready when you are

Light every night
of the year.

Free estimate. Nationwide certified installers. Backed by warranty.

Get my free estimate